Terms & Conditions

Agreement between customer and Isht Yatra

Last revised on February 21, 2020.

Welcome to IshtYatra.com website (the “Website”). This Website is operated by Serene Travels and Tours Inc., 330 Boston Post Road, Orange, CT 06477, USA. This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate bookings (whether through the Website or the associated call centre) or otherwise transacting business with travel suppliers, and for no other purpose (together the “Services”). The terms “we”, “us”, “our”, “Isht Yatra”, “Tour Operator” and “Serene Travels and Tours Inc..” refer to Serene Travels and Tours Inc. “Isht Yatra Partner” means any co-branded and/or linked website through which we provide links, content or service. The term “you” refers to any person visiting the Website and using or seeking to use any of the Services.

This Website and the associated Services (also termed as “tours”) are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Terms & Conditions”, “Terms of Use” or “Agreement”). Please read these Terms & Conditions carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Website, and is incorporated by reference in this Agreement. By accessing or using this Website, booking any reservations for travel-related products or services displayed on the Website, or contacting our call centre (“Service Centre”) representatives, you agree that the Terms & Conditions then in force shall apply. If you do not agree to the Terms & Conditions, please do not use, or book any reservations through, this Website or our Service Centre representatives. We reserve the right at any time, at our sole discretion, to replace or amend the Terms & Conditions without prior notice by posting the revised Terms & Conditions on this Website. Your continued access to or use of this Website on and from that time signifies your acceptance of the replacement or amended Terms & Conditions in relation to any Services provided after that time. In relation to any Services provided before that time, the Terms & Conditions as in effect at the time the Services were provided (e.g. when you purchased a Yatra package) will continue to apply.

Use of the website

As a condition of your use of this Website, you warrant that:

  1. you are at least 18 years of age;
  2. you possess the legal authority to create a binding legal obligation;
  3. you will use this Website in accordance with these Terms & Conditions;
  4. you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act;
  5. you will inform such other persons about the Terms & Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; and
  6. all information supplied by you on this Website is true, accurate, current and complete; and

We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms & Conditions.

Prohibited activities

The content and information on this Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to: 

  1. use this Website or its contents for any commercial purpose;
  2. make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  3. access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  4. violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  5. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  6. deep—link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
  7. “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, Isht Yatra may cancel any travel or service reservations associated with your name, email address or accounts. If you have conducted any fraudulent activity, Isht Yatra reserves the right to take any necessary legal action and you may be liable for monetary losses to Isht Yatra, including litigation costs and damages. To contest the cancellation of a booking, please contact Isht Yatra Customer Service.

Privacy Policy

Serene Travels and Tours Inc. believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website and, as stated above, is incorporated by reference, to understand our practices: Privacy Policy.

The booking Contract

Your booking will be confirmed via confirmation email and a contract will exist when Isht Yatra issues a written confirmation after receipt of the total payment amount. Please check your confirmation carefully and report any incorrect or incomplete information to Isht Yatra immediately. Please ensure that names are exactly as stated in the relevant passport.

You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to Isht Yatra.

Booking on behalf of others

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying Isht Yatra if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and Isht Yatra will under no circumstances be liable for any errors or omissions in the information provided by you to complete a booking.

Required medical information

You must provide medical information (pre-existing medical conditions) of yourself and the other participants to Isht Yatra. In addition, a full cover travel insurance is mandatory for safe travel therefore you agree to purchase it and provide the details to Isht Yatra. Pregnancy is considered a medical condition and must be disclosed to Isht Yatra at the time of booking. Isht Yatra may refuse to carry pregnant women over 24 weeks gestation for health and safety reasons. Isht Yatra may refuse to carry anyone with certain medical conditions if reasonable accommodation or alternatives cannot be arranged. In the event that you do not provide medical information reasonably required by Isht Yatra for any reason by the 3 weeks before commencement of journey/travel, Isht Yatra reserves the right to cancel your booking and all applicable cancellation fees will apply.

You should seek your physician’s advice on vaccinations and medical precautions. Isht Yatra does not provide medical advice. It is your responsibility to assess the risks and requirements of each aspect of the Tour based on your own unique circumstances, limitations, fitness level and medical requirements. Travel with Isht Yatra may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in your home country. The condition of medical facilities in the countries you may visit on your Tour varies and Isht Yatra makes no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions.

Age requirements

Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise indicated in the Tour description or by Isht Yatra, the minimum age for minors travelling on any Tour is 12 years old.

All bookings with a minor are subject to review and approval by Isht Yatra. If the consent of a parent, guardian or any other person is required by applicable law for any minor to travel, the accompanying adult is responsible for securing all consents, documentation and ensuring that they and the minor(s) meet all legal requirements to travel, to enter into and depart from applicable countries and regions. Isht Yatra will not be responsible for any fees, damages, or losses incurred as a result of any failure to secure necessary consents, permits, and approvals. 

Each adult on a booking with a minor or minor(s) is jointly and severally responsible for the behavior, wellbeing, supervision and monitoring of such minor(s), and jointly and severally accepts these Terms for and on behalf of any minor(s) on their booking, including all assumptions of risk and limitations of liability. Isht Yatra does not provide care services for minors and expressly disclaims any responsibility for chaperoning or controlling any minor(s).

Mandatory Insurance Requirements

YOU MUST HAVE TRAVEL AND MEDICAL INSURANCE WITH A MINIMUM MEDICAL, EVACUATION AND REPATRIATION COVERAGE OF US$250,000 covering all applicable dates of travel with Isht Yatra. This insurance must cover personal injury and emergency medical expenses. You are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while traveling. You acknowledge that insurance coverage is not included in the cost of any Tour offered by Isht Yatra and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.

Special Requirements

Any special requirements must be disclosed to Isht Yatra at the time of booking. Isht Yatra will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way.

Validity

All dates & itineraries Tours are subject to change (due to any flight interruptions or other impacts in the destination country) at any time and the ideal revised dates & itineraries will be provided to you in the best interest of the Tour participants.

Force Majeure

Isht Yatra will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Isht Yatra failure to commence, perform or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of Isht Yatra; or an event which Isht Yatra or the Third Party Supplier of services, even with all due care, could not foresee any and all of which, individually and collectively, constitute “Force Majeure”.

Prices, Surcharges and Taxes

The price of the Tour and any products or services offered and after the signing of the Tour purchase agreement (and after receipt of full payment for the Tour by Isht Yatra) is firm and final from 30 days before departure. Tours are priced and advertised exclusive of applicable sales taxes. 

Cancellation Policy

In case of cancellation of your or the Participant’s Tour (if upon you’re or Participant’s convenience), 70% of the total shall be reimbursed to you or to the Participants of the Tour, provided they inform Isht Yatra in writing 20 days (twenty calendar days) before the commencement of the Tour. Any claims within the last 20 days (twenty calendar days) before the commencement of the Tour will not be refunded. 

Such reimbursement shall be released back to you or to the Participants’ bank account within 20 days (twenty calendar days) of receipt of their written intimation. All payments (both ways) will be processed through banking cheques and/or electronic transfer to your nominated bank account and/or bank debit/credit card.

Bank And Credit Card Fees

Your payment is processed in the United States, when we process your payment. 

Isht Yatra may have to verify: (i) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the travel supplier) and, (ii) the availability of funds on the payment card (to be confirmed by the bank issuing the your credit card).

Some banks and credit card companies impose fees for international or cross border transactions. For instance, if you are making a booking using a non US-issued card with a US merchant, your bank may charge you a cross border or international transaction fee. Furthermore, booking international travel may be considered an international transaction by your bank or card company, since we may pass your card details to an international travel supplier to be charged. In addition, some banks and card companies impose fees for currency conversion. For instance, if you are making a booking in a currency other than the currency of your credit card, your credit card company may convert the booking amount to the currency of your credit card and charge you a conversion fee. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

Airfare

Tour prices do not include international or other airfare unless expressly mentioned in the Tour’s descriptions. Isht Yatra will quote the best price available for the travel dates requested at the time the quote is prepared. Quotes provide an estimate only and are not a firm price commitment by Isht Yatra or the applicable air carrier(s). Isht Yatra is not responsible for changes in air itineraries or flight times and does not provide advice or alerts regarding air travel tickets, flight status or delays.

Flexibility And Unused Services

You acknowledge that the nature of travel requires flexibility and acknowledges that they will permit reasonable alterations to products, services or itineraries by Isht Yatra. The route, schedules, accommodations, activities, amenities and mode of transportation are subject to change without notice due to unforeseeable circumstances or events outside the control of Isht Yatra (including but not limited to Force Majeure, illness, mechanical breakdown, flight cancellations, strikes, political events and entry or border difficulties). No reimbursements, discounts or refunds will be issued for services that are missed or unused after departure due to no fault of Isht Yatra, including your removal from a Tour because of your negligence or breach of these Terms. The purpose is to provide you the safest and best available travel itinerary based on the ground situation. In case of time availability, you and the Tour Participants may have added facilities of tour and accommodation without any extra cost and in certain conditions, it can be the other way around due to your safety/security and time constraints.

Optional Extras

“Optional Extras” refers to any activity, transportation, meal, product or service (or e.g. visa application assistance etc.) not expressly included in the Tour itinerary or price of the Tour and do not form part of the Tour. You agree that any assistance given by Isht Yatra in arranging, selecting, or booking, any Optional Extras is purely at your request and Isht Yatra makes no warranties and expressly disclaims any liability whatsoever arising from participation in Optional Extras or any information provided by any representative of Isht Yatra regarding any Optional Extras. You release Isht Yatra from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to or arising from participation in or booking of Optional Extras. You acknowledge and agree that any liability for loss, damages, death, personal injury, illness, emotional distress, mental suffering or psychological injury or loss of or damage to property associated with Optional Extras is the sole responsibility of the third party providing that service or activity.

International Travel

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. Isht Yatra has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport And Visa

You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport. It is your responsibility for the arrangement of visa and all other immigration procedures, however we can assist you in the process of visa application for an additional cost. You accept full responsibility (on behalf of the Tour Participants) for obtaining and sharing with Isht Yatra, all such documents, visas and permits prior to the start of the Tour, and you are solely responsible for the full amount of costs incurred as a result of missing or defective documentation. You agree that you are responsible for yourself and the Tour Participants, for the full amount of any loss or expense incurred by Isht Yatra that is a direct result of your failure to secure or be in possession of proper travel documentation.

Health

Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Disinsection

Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft’s interior surfaces with a residual insecticide while passengers are not on board. For more information, see: https://www.transportation.gov/airconsumer/spray

Acceptance Of Risk

You acknowledge that the products and services offered by Isht Yatra may involve a significant amount of risk to your health and safety. By traveling with Isht Yatra, you acknowledge that you have considered any potential risks to health and safety. You hereby assume responsibility for all such risk and releases Isht Yatra from all claims and causes of action arising from any losses, damages or injuries or death travel specifically, visiting foreign destinations activities such as those included in Tour itineraries or otherwise offered by Isht Yatra. You and the Tour participants must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above or commit any illegal act when on Tour or, if in the opinion of Isht Yatra (acting reasonably), your behavior is causing or is likely to cause danger, distress or material annoyance to others, Isht Yatra may terminate your travel arrangements on any product or service immediately at your expense and without any liability on Isht Yatra’s part. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of your travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals.

You agree to take all prudent measures in relation to your own safety while on Tour including, but not limited to, the proper use of safety devices (including seatbelts) and obeying all posted signs and oral or written warnings regarding health and safety. Neither Isht Yatra nor its Third-Party Suppliers (as defined herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings. You agree to bring any complaints to Isht Yatra as soon as possible in order to provide Isht Yatra with the opportunity to properly address such complaints. Isht Yatra assumes no liability for complaints that are not properly brought to the attention of Isht Yatra and cannot resolve or attempt to resolve complaints until proper notice is provided. Any complaint made after the completion of a Tour must be received in writing by Isht Yatra within 30 days of the last day of travel of the booking in question.

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, ISHT YATRA DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Disputes

Isht Yatra is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section. 

You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Website, any dealings with our customer service agents, any services or products provided, any representations made by us, or our Privacy Policy (“Claims”) by contacting us. If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below. 

Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries, travel suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms of Use, regardless of whether prior versions of the Terms of Use required arbitration. 

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Terms of Use as a court would. 

Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Consumer Rules. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, except as provided in this section. If your total Claims seek less than $10,000, we will reimburse you for filing fees you pay to the AAA and will pay arbitrator’s fees. You may choose to have an arbitration conducted by telephone, based on written submissions, or in person in the state where you live or at another mutually agreed location. 

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to “Isht Yatra Legal: Arbitration Claim Manager,” at Serene Travels and Tours Inc., 330 Boston Post Road, Orange, CT 06477. If we request arbitration against you, we will give you notice at the email address or street address you have provided. The AAA’s rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879. 

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial. The Federal Arbitration Act and federal arbitration law apply to this agreement. An arbitration decision may be confirmed by any court with competent jurisdiction.

Liability Disclaimer

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, Isht Yatra do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Isht Yatra expressly reserves the right to correct any pricing errors on our Website and/or reservations made under an incorrect price. In such an event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty. 

Hotel ratings displayed on this Website are intended as only general guidelines, and Isht Yatra do not guarantee the accuracy of the ratings. Isht Yatra, its Partners and their respective suppliers make no guarantees about the availability of specific products and services. Isht Yatra, its Partners and their respective suppliers may make improvements and/or changes on the Website at any time. 

Isht Yatra, its Partners and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by Isht Yatra or its Partners. All such information, software products, and services are provided “as is” without warranty of any kind. Isht Yatra, its Partners and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from Isht Yatra, its Partners and/or their respective suppliers are free of viruses or other harmful components. Isht Yatra, its Partners and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement. 

The hotels and other suppliers providing travel or other services during the span of Tour are independent entities and not agents or employees of Isht Yatra. Isht Yatra is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Isht Yatra have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority. 

In no event shall Isht Yatra and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Isht Yatra and/or their respective suppliers have been advised of the possibility of such damages. 

If, despite the limitation above, Isht Yatra or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the Serene Travels and Tours Inc. and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to Serene Travels and Tours Inc. in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency. 

Please note this is only in the case where any negligence done by Isht Yatra and its parents, subsidiaries, sub-contractors and their respective employees, affiliates, officers, directors, successors, representatives, provided the claim is duly supported by written evidence. Such claim will be entertained by Isht Yatra not later than 30 (thirty calendar) days from the happening of the actual incident or at the end of the planned Tour activity and with full supporting documentation (e.g. medical report, photos and other legal reporting procedures of the destination country). It should be noted that such claims will not be acceptable in the case of the events covered under Force Majeure clause or if claimable under the travel insurance policy.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of the Serene Travels and Tours Inc., and/or their respective suppliers.

Indemnification

You agree to defend and indemnify the Serene Travels and Tours Inc., and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: 

  1. your breach of these Terms of Use or the documents referenced herein;
  2. your violation of any law or the rights of a third party; or
  3. your use of this Website.

Links To Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than Serene Travels and Tours Inc. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Reviews, Comments, Photos And Other Submissions

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Serene Travels and Tours Inc. and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the “Serene Travels and Tours Inc. Partners”), a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the Serene Travels and Tours Inc. Companies may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel or tour review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant Isht Yatra the right to pursue at law any person or entity that violates your or Serene Travels and Tours Inc. rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that Submissions are non-confidential and non-proprietary. You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, the Serene Travels and Tours Inc. Partners or any of our partners or licensees. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these Terms of Use, please do not provide us with any Submissions. 

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Serene Travels and Tours Inc. may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

Copyright And Trademark Notices

All contents of this Website are ©2020 Serene Travels and Tours Inc. All rights reserved. Isht Yatra, IshtYatra.com, the Isht Yatra logo, are either registered trademarks or trademarks of Serene Travels and Tours Inc. in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. Serene Travels and Tours Inc. is not responsible for content on websites operated by parties other than Serene Travels and Tours Inc. 

If you are aware of an infringement of our brand, please let us know by emailing us at info@ishtyatra.com. We also address messages concerning brand infringement at this email address. 

Notice Of Infringing Material

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages. 

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing on the Website, such as a link to the infringing material.
  3. Your address, email address and telephone number.
  4. A statement that you have a “good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
  5. A statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
  6. A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may send us your notice by email to info@ishtyatra.com, Subject: IP/Trademark Legal Dept.

General

The Contract and these Terms are subject to the laws of the State of Connecticut, United States of America and you submit to the exclusive jurisdiction of the courts located in the State of Connecticut, United States of America for the resolution of any dispute under these Terms or concerning any Tour, product or service. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.  

You agree that no joint venture, partnership, or employment relationship exists between you and the Serene Travels and Tours Inc. as a result of this Agreement or use of this Website. 

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. 

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future. 

This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and Serene Travels and Tours Inc. with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. 

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event. 

Any rights not expressly granted herein are reserved.

Amendments

Isht Yatra reserves the right to update or alter these Terms at any time, and will post the amended Terms on Isht Yatra’s website at https://www.ishtyatra.com/terms-conditions

Any amendment will take effect 10 days after being posted to Isht Yatra’s website. An up-to-date copy of these Terms, as amended, may be accessed at any time on Isht Yatra’s website and will be sent to you upon written request to Isht Yatra. You are deemed to have accepted any amendments to these Terms on the date that is 10 days after their posting on Isht Yatra’s website. Isht Yatra recommends that you refer to the Terms prior to travel to familiarize themselves with the most up-to-date version available.

Service Help

For quick answers to your questions or ways to contact us, you can write to us at: 

  • Subject: Service Help
  • Email address: info@ishtyatra.com